Support

Technical support

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AFTER-SALES SERVICE EQUAL TO THE STAKES

The size of the fleet, with more than 23 000 products installed by Amada SA, requires a flawless organization, a large and perfectly trained workforce and an abundant stock of tools and spare parts. These are the keys to success and the best reasons to stay true to the brand. Also, in order to guarantee a very high quality service, the company has decided to provide :

A local after-sales service, with more than 130 highly qualified technicians distributed on a regional scope
More than 5000 yearly hours of in-house training for new products, but also upgrade to older generation products
Maintenance contracts, to engage its customers on the path of preventive maintenance, a guarantee of economy and productivity.

Service Hub

HOTLINE SUPPORT

Technical Support is your first point of contact for maintenance, servicing and support in case of a breakdown.

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SPARE PARTS SUPPORT

AMADA SA is able to offer you a customized sales service of original spare parts, managed by an experienced team dedicated to the quick identification and supply of original parts.

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TOOLING SUPPORT

AMADA SA, leader on its market, offers a complete service for all your tooling needs.

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SOFTWARE SUPPORT

The AMADA software hotline is available to all customers to answer questions and problems related to their AMADA softwares.

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On field Services

ONSITE FIELD ENGINEERS

If a visit is required, we assure you with a quick response from our network of service technicians strategically located on all territories.
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APPLICATION SUPPORT 

AMADA Application Engineers are experts in every sheet metal working technology and will help you maximize your productivity.

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