Support

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Our goal ? To generate “Profit”. For you.
That's why we offer a Pre- and After-Sales service which is highly organised and qualified, with quick assistance provided over the telephone and at our customers' sites. Wherever they are. Our support staff ,composed of highly professional engineers and enriched with specific experience gained on their professional background, specialisation, qualification and personal characteristics, is available to help you .

Technical service

The size of the fleet, with more than  23 000 products installed by Amada SA, requires a flawless organization, a large and perfectly trained workforce and an abundant stock of tools and spare parts. These are the keys to success and the best reasons to stay true to the brand.

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HOTLINE

Amada SA is able to offer outstanding remote technical support. Complete telephone support can both diagnose problems and, if necessary, quickly schedule a technician's visit.

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REMOTE SUPPORT

AMADA offers remote connection solutions for the maintenance and supervision of machines and softwares.

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Spare parts

Original Amada parts guarantee optimal performance. Amada is able to provide you with spare parts, wear out parts and consumables perfectly adapted to your machines. Our competent teams are at your disposal for advice, order placing and fast delivery around the world

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Maintenance contract

To completely free you from your preventive maintenance operations, Amada offers maintenance contracts. They clearly state and formalize the operations that our technicians and engineers will perform for you on your machines, so that they offer the maximum productivity.

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